Job Details
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
Global Financial Crimes Compliance (GFCC) is an organization within Global Risk & Compliance (GRC) and is responsible for leading the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption compliance functions. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company’s enterprise-wide GFCC control framework.
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This Manager Assistant position will report to the Chief of Staff to the Head of Global Financial Crimes Compliance. The Manager Assistant will be part of the GFCC Executive Office and will play a critical role in driving operational effectiveness across the organization.Ìý This role will support the management and oversight of critical business processes while implementing effective structures to support organizational growth. The role will involve supporting staffing and workforce planning, leading internal communications, managing budget activities, maintaining centralized documentation repositories, contributing to performance management efforts, and promoting consistency in program standards across the organization.The incumbent’s key responsibilities will include:
- Support staffing processes, including role management, the development and maintenance of a centralized repository for resources accessible to the entire team, and staffing needs assessments
- Partner with the Chief of Staff to manage the annual budgeting process.
- Draft and edit team-wide and leadership-level communications and support maintenance of communications processes, including managing shared inboxes
- Support planning and logistics for leadership meetings, GFCC town halls, and offsites.
- Help implement and reinforce program standards, templates, and processes across GFCC to ensure consistency and operational alignment.
- Closely work with the GRC and other executive offices on strategic and organizational initiatives
- Liaise and build strong partnerships with business leaders, colleague team members, external contacts, and other relevant stakeholders to ensure alignment, and execution of the team’s overall priorities
- Interact effectively with employees at all levels in the organization to strengthen team culture, continuously improve the work environment, and identify and resolve issues
Minimum Qualifications:
- 4+ years of experience in business management, compliance, financial services, or project/program management
- Experience supporting executive leaders or Chief of Staff functions in a complex or global environment
- Familiarity with collaborative tools (e.g., SharePoint, Confluence, etc.) and demonstrated ability to maintain structured documentation, repositories, or knowledge centers
- Demonstrated ability to drive program consistency through implementation of standards and best practice
- Superior organizational skills and a strong attention to detail
- Exceptional professional communication skills � clear, logical, structured, outcome oriented
- Impeccable integrity required for handling confidential information
- Rigorous and analytical approach to problem-solving, decision-making, and prioritization
- Extensive project management experience and proven ability to take strong initiative and ownership of processes, driving tasks, to completion with minimal oversight
- Ability to work autonomously and on multiple projects simultaneously
- Intellectual curiosity and learning agility needed to explore and evaluate new ideas, business strategy, and evolving legal and regulatory compliance requirements
Preferred Qualifications:
- Sound understanding or relevant experience in regulatory field or compliance
Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salariesÌý
- Bonus incentivesÌý
- 6% Company Match on retirement savings planÌý
- Free financial coaching and financial well-being supportÌý
- Comprehensive medical, dental, vision, life insurance, and disability benefitsÌý
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business needÌý
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacyÌý
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)Ìý
- Free and confidential counseling support through our Healthy Minds programÌý
- Career development and training opportunities
For a full list of Team Amex benefits, visit our .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles� Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
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