Job Type
Job Details
What you can expect
We鈥檙e seeking an experienced Senior Product Manager to lead the strategy, development, and optimization of partner-facing interfaces and experiences. In this role, you鈥檒l work cross-functionally to design seamless, intuitive, and scalable experiences that empower our partners to integrate, operate, and grow with our platform. You will own the roadmap for all partner touch-points, from APIs and portals to dashboards and onboarding workflows. This role is ideal for someone who thrives at the intersection of product, UX, platform APIs, and external developer enablement.
About the team
You鈥檒l be joining a high-impact team at the heart of Zoom鈥檚 commerce platform strategy, shaping the experiences that power our global commercial partner ecosystem.聽 From partner portals and APIs to onboarding and dashboards, we create the tools that help partners scale with us.
Responsibilities
Own the strategy and roadmap for partner-facing tools such as onboarding portals, dashboards, and integration workflows
Collaborate with engineering, design, marketing, business development, and external partners to deliver impactful experiences across the partner lifecycle
Develop APIs, SDKs, self-service tools, documentation, and UI/UX components that partners use to integrate and operate with Zoom
Improve partner experience through research, analytics, usability testing, and feedback loops
Advocate for partner needs internally and represent their voice in product planning and prioritization
Define and monitor KPIs to measure success鈥攕uch as time-to-launch, NPS, partner retention, and error reduction
Translate business goals into actionable product requirements and feature specs
Drive product delivery in an Agile/Scrum environment with cross-functional teams
Ensure a consistent, accessible, and high-quality experience across all partner touch points (web, API, documentation, etc.)
What we鈥檙e looking for
Have 8+ years of product management experience, ideally focused on platform, developer, or B2B user experiences
Demonstrate a track record of successfully leading complex, technical product initiatives
Bring familiarity with API design, integration workflows, or external developer platforms
Apply understanding of UX principles, especially in cross-functional or partner-driven workflows
Communicate clearly and effectively with both technical and non-technical stakeholders
Collaborate across engineering, design, support, and go-to-market teams
Operate comfortably in ambiguous environments and make data-informed decisions
Use tools like Jira, Confluence, Figma, Amplitude, or similar to manage and deliver work
Salary Range or On Target Earnings:
Minimum:
Maximum:
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; 聽there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We鈥檙e problem-solvers, working at a fast pace to design solutions with our customers and users in mind. AG真人百家乐 room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment鈥�
At Zoom, we believe great work happens when people feel supported and empowered. We鈥檙e committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know鈥攚e鈥檙e here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Zoom connects people and teams through seamless video communication and ai-driven collaboration tools, enhancing productivity globally. We鈥檙e all... Read more