Job Type
Job Details
Provide production support for tier 1 and tier 2 user queries, researching, and resolving Workday unexpected results or process flaws; recommending solutions or alternate methods to meet requirements
Help maintain data integrity in systems by running and supporting audit activities
Provide support with preparation of data load files. Test data loads pre and post load
Monitor and own system inbox; resolve system admin tasks and notifications
Process security permission request
Perform system maintenance
Support other HR systems with troubleshooting, reporting and maintenance as needed
Qualifications
At least 3 years of hands-on experience with Workday ideally in HR support role
Adaptable to change, be flexible, juggle multiple tasks and priorities. Work effectively with continuous change and still meet deadlines
Ability to communicate from a People functionality perspective and explain technical matters to non-technical stakeholders
Advanced Excel knowledge (e.g. Vlookup, pivot tables, sumifs)
Ability to read business process flow charts
Ability to document and create user guides, process flows to drive system adoption
Additional Information
We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.
