Job Details
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.
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How will you make an impact in this role?
You Lead the Way. We鈥檝e Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you鈥檒l learn and grow as we help you create a career journey that鈥檚 unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you鈥檒l be recognized for your contributions, leadership, and impact鈥攅very colleague has the opportunity to share in the company鈥檚 success. Together, we鈥檒l win as a team, striving to uphold our听听and powerful backing promise to provide the world鈥檚 best customer experience every day. And we鈥檒l do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers鈥� digital lives.听听Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.听听American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.听听And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.听听AG真人百家乐 your place in technology on #TeamAmex.
Description:
As a Project Manager in the American Express Enterprise Cloud Solutions team, you will be part of driving solutions on Public/private cloud in accordance with Amex cloud strategy. This role is responsible for working closely with Engineers and Architects, application development teams, and partner team to provide first class cloud solutions that seek to tackle these challenges in a scalable, reusable manner
The ideal candidate will have a strong experience on project management and proven ability to bring teams together.
Here鈥檚 just some of what you鈥檒l do:
路听听听听听听听Tracks and manages dependencies for project delivery
路听听听听听听听Breaks down barriers impeding teams from making progress against sprints and deadlines
路听听听听听听听Manages and escalates risks, issues, and changes
路听听听听听听听Experience across the product/project management lifecycle for enterprise products or services
路听听听听听听听Engages with Product Owner, Business Stakeholders, and delivery team to understand Business needs and facilitate identification of appropriate solutions
路听听听听听听听Partner with various teams and stakeholders to drive project governance & Operational readiness
路听听听听听听听Work with extended teams across the globe
路听听听听听听听Excellent communication skills (presentation, verbal and written)
路听听听听听听听Proven record of successful delivery of company-critical projects
路听听听听听听听Establishes key operational performance metrics to monitor and manage projects
路听听听听听听听Executes service delivery projects to improve availability, and enhance customer experience
路听听听听听听听Ensures that service delivery is monitored effectively and that identified actions to maintain or improve levels of service are implemented.
路听听听听听听听Contributes to the development of policies and procedures for the production and service support function
路听听听听听听听Leads efforts to build and operate performance management framework across all partner and delivery channels
Qualifications:
路听听听听听听听Prefer 2+ years of project management, IT operations or service level management experience, preferably in multiple technology disciplines (i.e., mainframe, midrange, cloud, network, etc.)
路听听听听听听听Demonstrated ability to develop and implement enterprise-wide processes and deliver on those processes
路听听听听听听听Demonstrated ability to create and manage an operational performance management framework
路听听听听听听听Demonstrated ability to manage multiple projects simultaneously with minimal guidance and direction
路听听听听听听听Demonstrated ability to manage vendor partnerships
路听听听听听听听Must have the ability to successfully interact with a matrixed team of technical, business and process SMEs (Subject Matter Experts)
路听听听听听听听Strong ability to translate detailed technical analysis into high-level reporting for senior leaders
路听听听听听听听Ability to influence and manage change with strong collaboration skills
路听听听听听听听Excellent interpersonal skills including strong decision making, communications (verbal and written) and negotiation skills
路听听听听听听听Strategic thinker who is able to combine technical skills with overall business strategy to develop innovative solutions
路听听听听听听听Strong working knowledge of ITIL framework and AGILE preferred
路听听听听听听听Requires knowledge across multiple business and technical environments, covering a large range of business functions and capabilities
路听听听听听听听Microsoft skills, especially in Excel, PowerPoint, Word, and Visio
Nice to have:听听听听听听
路听听听听听听听Relevant certifications, e.g., PMI, Scrum Master (CSM), SAFE Agilist (SA).
路听听听听听听听Knowledge Infrastructure technologies and components like servers/storage/databases
路听听听听听听听Strong understanding of IT Service Management Processes (Incident, Problem, Change, Performance & Capacity)
路听听听听听听听Subject matter expertise in maintenance services and an understanding of key maintenance and performance metrics.
路听听听听听听听Prefer prior experience managing a team of resources in multiple geographical locations
路听听听听听听听Experience developing Post Implementation Reviews and driving Root Cause Analysis of issues
路听听听听听听听Ability to analyze high level needs/requirements, source data, identify and evaluate alternatives
路听听听听听听听Requires financial acumen in terms of monitoring, controlling, and reporting budget expenditure
路听听听听听听听Ability to work in a dynamic and challenging environment
路听听听听听听听Ability to drive results and stay with issues till closure
路听听听听听听听Self-motivated and driven to identify and deliver appropriate solutions
Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we鈥檒l consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries听
- Bonus incentives听
- 6% Company Match on retirement savings plan听
- Free financial coaching and financial well-being support听
- Comprehensive medical, dental, vision, life insurance, and disability benefits听
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need听
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy听
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)听
- Free and confidential counseling support through our Healthy Minds program听
- Career development and training opportunities
For a full list of Team Amex benefits, visit our .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles鈥� Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
