Job Details
Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.Â
About the Role:
In healthcare, evolution doesn’t just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways. And innovation is taking place at a lightning-fast pace every day at Optum.Â
As the fastest growing part of the UnitedHealth Group family of businesses, we’re expanding our team in Ireland and creating excellent opportunities for those who want greater purpose and more impact in their work. We’ll provide the investment, support, and resources to advance your career. You’ll provide the talent, ambition, and drive.Â
The Data Mining Recovery Operations (DMRO) Systems and Innovation Associate Director is responsible for proactive identification, analysis and implementation of project deliverables across DMRO and it’s supporting technology. They systematically review operations to identify areas for future growth and improvement. Working cross functionally to deliver enhanced provider experience, removing friction from workflows both internally and externally and delivering products that supports cost and productivity, growth and digital transformation objectives.
Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny and telecommuting from a home-based office in a hybrid work model.Â
Primary Responsibilities:
�   Be part of the team that shapes and delivers strategies that delivers savings for the company more than $3.0bn
�   Lead the identification, development, evaluation, and implementation of initiatives to achieve savings targets.
�   Lead multiple cross functional end-to-end projects to deliver strategic initiatives, displaying strong project leadership skills.
�   Manage detailed project plans that capture dependencies, cross program impacts and defined milestones.
�   Review the Recovery Technology processes to facilitate the identification of areas for improvement and removal of waste.
�   Work in close collaborative partnership with business leaders in defining, prioritizing and achieving strategic objectives and, ensuring projects delivered meet the approved business objectives and requirements.
�   Collaborate and partner with stakeholders to develop an excellent working relationship, maximizing available resources (PIA, PIDI Analytics, Reporting, PE) and ensure planned results are delivered.
�   Provide support to other leaders across the wider function in the US, Ireland, and the Philippines.
�   Demonstrate a Quality mindset.
�   Create, monitor, and manage system KPIs for the function.
�   Analyze and translate data to determine financial impact and develop recommendations for action plans.
You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.
Required qualifications:
�   Undergraduate degree or equivalent work experience
â€�   Proven experience working with the ideation, development, and deployment of initiativesÂ
�   Operations and process management experience in a large-scale organization
�   Previous experience working in a highly matrixed organization.
�   Strong conceptual and analytical skills.
â€�   Ability to review data and translate metrics for initiative prioritization.Â
�   Experience working with senior executives/leadership and presenting new processes and recommendations.
â€�   Excellent communication, presentation, and negotiation skills, with experience taking the lead and presenting to senior stakeholders.Â
�   Ability to understand and digest complex business scenarios and articulate them in a clear and concise manner.
�   Self-starter: strong track record of proactively moving organizations forward.
Preferred qualifications:
�   Project Management certification � PMP, CSM or ACP.
Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.
All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes � an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2025 Optum Services (Ireland) Limited. All rights reserved.
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