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At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

As a key member of the EMEA Regional MLRO team, this role will support the Global Financial Crimes organization and the EMEA market MLROs in the main aspects related to the Financial Crimes program requirements at Enterprise, Regional and local market level, ensuring a holistic view of key risks, of the regulatory challenges as well as analysis of the regulatory region/market trends. 

Reporting directly to the EMEA Regional and Spain MLRO, the candidate will manage a variety of compliance related matters, supporting and overseeing implementation of Enterprise, Regional and market policies and procedures to achieve compliance with legal obligations and Company policy on all business activities.

More precisely, the position will have responsibility to:

  • Play a key role in supporting the EMEA Regional MLRO and the market MLROs in managing and overseeing the various merchant acquisition models operating in the region

  • Work closely and oversee performance of the external firm providing the expertise and human resources for the set up and nomination of the Central Contact Points across EU territories

  • Support the 1LOD in understanding both Legal and Enterprise requirements to effectively manage the acquiring partnerships including direct and indirect intermediaries

  • Support the EMEA Regional MLRO in the execution of an effective challenge to the 1LOD over their Financial Crimes Risk management processes and controls

  • Collaborate with his/her peers in the EMEA MLRO organization and across International with other Regional MLROs to facilitate harmonization of oversight procedures for merchant partnerships, direct and indirect intermediaries.  

  • Play a key role in supporting the EMEA Regional MLRO and the market MLROs in managing regulatory interactions and regulatory exams

  • Collaborate, if required, with AXP partner’s compliance teams to facilitate understanding of AXP requirements and ensure an effective and meaningful oversight is applied

The position will supervise a team of 5 senior and semi-senior high performing compliance professionals focusing on governance matters as well as providing advisory support to the region merchant acquiring business.  Incumbent will also coordinate and oversee the external network of Central Contact Points in place within the region.

Minimum qualifications:

  • 10+ years of experience in AML/CFT regulatory compliance within financial services industry firm.  Proven experience providing compliance AML advisory and oversight to different stakeholders across the 3 Lines of Defense

  • Excellent understanding of European and Spanish AML regulations plus a good working knowledge of Payment Services regulations and EU regulatory bodies.  Experience in a 2nd line function on a financial institution is a plus.

  • Knowledge of company operating processes within a multinational company such as Amex is a plus, as well as prior experience in a Financial Institution holding merchant business, Intermediaries, Payment Facilitators and Acquiring Service Providers' acquisition models

  • Strong knowledge of AML/CFT regulatory framework in Europe and Spain

  • Strong communication skills to appropriately represent the Regional MLRO in discussions with company senior management or the regulators

  • Highly proactive, strong analytical and problem-solving skills and experience with evaluate risk scenarios effectively. Capacity to translate complex regulations into clear and applicable guidance.

  • Strong influencing skills in a complex /matrix organization to drive results/design a local robust regulatory compliance framework.  Expertise in communicating regulatory implications to a range of audiences.

  • Strong interpersonal, organizational and time management skills. Must be able to manage competing priorities under demanding deadlines.

  • Strong management skills to effectively lead, motivate and manage a team of direct/indirect reports

  • Graduate and/or relevant professional qualification preferred - Law or Economics Degree, Compliance/AML Diploma, CAMS Certification will be an advantage

  • High level of Spanish and English language proficiency is a must

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries 
  • Bonus incentives 
  • Support for financial-well-being and retirement 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • Generous paid parental leave policies (depending on your location) 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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Director Compliance
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