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Full Time Posted 3 days ago
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powertofly approved What AbbVie Has to Offer:

Our work can—and does—have a tangible, lasting impact on millions of people. But it’s not just the results that matter. How we achieve them matters, too. Leading with purpose, we work to build a more sustainable future for generations to come. We do that by putting our expertise, resources and talent to work to make a real difference for patients, communities and our world.

Job Type

Full Time

Job Details


Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas â€� immunology, oncology, neuroscience, and eye care â€� and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us atÌý. Follow @abbvie onÌý,Ìý,Ìý,Ìý,ÌýÌý²¹²Ô»åÌý.


Job Description

Purpose

  • Design, generate and distribute daily, weekly, monthly, and quarterly reports for the team.
  • Maintains departmental files, including headcount reporting and org charts for the team.
  • Updates agenda and presentations for select leadership meetings, such as quarterly business review meetings and bi-monthly all-staff communication meetings.
  • Process purchase orders in SRM, as well as track and review monthly invoices for customer service vendors. Works with Finance and Procurement functions to resolve issues and discrepancies in a timely manner.
  • Track overall expenses for the team, including purchase order spend, travel expenses, and other department expenses.
  • Review and triage customer inquiries in the customer service KANA system. Maintain reporting to management.
  • Provides general administrative support, such as ordering office supplies, meeting/event planning, scheduling travel, and timely processing of expense and p-card reports.
  • Support select culture activities on the team, including involvement in the customer service FISH teams and continuous improvement initiatives

Qualifications

Ìý

  • A bachelor’s degree or the equivalent combination of education and experience required.
  • At minimum, 7 years of work experience in a corporate setting, preferably in a Customer Service office environment.
  • Experience with Microsoft Office applications such as Word, Excel, and Powerpoint is required.
  • Experience with procurement processes through SRM is preferred.
  • Excellent communication, engagement, and diplomacy skills; establishes and maintains cooperative working relationships with employees at all levels of the organization.
  • Demonstrated problem solving skills.
  • Strong time management and organization skills required; able to complete tasks independently and manage priorities appropriately.
  • Ability to handle confidential information is required including behaving with tact and diplomacy.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orÌýlocal law:Ìýâ€�

  • The compensation range described below is the range of possible base pay compensation that the CompanyÌýbelieves inÌýgood faith it will pay for this role at the timeÌýofthis posting based on the job grade for this position.ÌýIndividualÌýcompensation paid within this range will depend on many factors including geographic location,andÌýweÌýmay ultimatelyÌýpay more or less than the posted range. This range may be modified in theÌýfuture.Ìýâ€�

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),Ìýmedical/dental/visionÌýinsurance and 401(k) to eligibleÌýemployees.â€�

  • This job is eligible to participate in our short-term incentiveÌýprograms.Ìýâ€�

  • This job is eligible to participate in our long-term incentiveÌýprogramsâ€�

Note: No amount of payÌýis considered to beÌýwages or compensation until such amount is earned, vested, andÌýdeterminable.ÌýThe amount and availability of anybonus,Ìýcommission, incentive, benefits, or any other form ofÌýcompensation and benefitsÌýthat are allocable to a particular employee remains in the Company's soleandÌýabsoluteÌýdiscretion unless and until paid andÌýmay be modified at the Company’s sole and absolute discretion, consistent withÌýapplicable law.Ìý

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.â€� Equal Opportunity Employer/Veterans/Disabled.Ìý

US & Puerto Rico only - to learn more, visitÌý

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

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Sr. Coordinator - Customer Service
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